Statements and Phrases That Help Show Empathy

There are a number of different phrases and statements that help demonstrate that you have empathy for your target audience. Empathy is important, because it offers the “human touch” in business dealings and marketing. You don’t have to act like a pushy used car salesman to seal the deal if you master these empathetic words and phrases and use them in face-to-face meetings and in your sales letters online.

The various statement can be used in different situations in order to meet certain business goals. Here are just a few words and phrases you and your sales team and customer service team can use to close deals more often and soothe any ruffled feathers.

Making Sales

There are a number of ways to offer your products and services and close the deal without seeming too pushy or lacking in empathy. The important thing to remember is that people don’t want to be sold to as much as they want to be understood.

The starting point should therefore always be your customers – their needs, desires, ethics and other considerations when they buy something. Do they have a family? Are they green?

By understanding the ideal customer in your niche, you can create just the right products and services and generate brand loyalty. They will feel you “get them” as a person and are not just trying to sell them stuff.

When dealing with prospective customers or writing sales letters, use phrases like:

  • Personally, I would recommend you to…
  • Would you like to try our new X?
  • X is a good fit for you because you can accomplish Y easily.
  • You know how frustrating it can be to try to do X? Y can help ease your pain.
  • Have you ever had trouble with X? We did too until we started using Y.

As you can see, the tactic of asking open-ended rather than “yes or no” questions works well because it demonstrates you are interested in them, and your answers show empathy.

Making Customers Feel Valued

  • Thanks for getting in touch with us. How can we help you today?
  • I appreciate your patience.
  • Thank you for remaining so positive.
  • Your business means a lot to us.
  • We appreciate you taking the time to talk to us today.

Dealing with Difficult Customers

Simple courtesy costs nothing. You and your sales team and customer service people should all train to be polite, no matter how rude any customer is who contacts you.

“How can we help?” opens the conversation. Then, depending on what they say, you can respond in a number of ways to show that you empathize, such as:

  • I understand. If I were in your position, I would feel the same way. Let’s see what we can do to fix this.
  • I feel your frustration. Let’s sort out this situation together.
  • I would be asking the same questions as you are.
  • You are totally right. Have you tried X solution?
  • I would come to the same conclusion. So, what would you like our next steps to be?

Try to ensure the outcome is a win-win for everyone. Be sure to end the conversation with: “Is there anything else I can help you with today?”

If they say yes, you can respond with phases like:

  • Great! Let’s get started.
  • I’d love to help you with that.
  • Give me just a minute/second to I figure this out for you.
  • That’s awesome/great! How can I help?
  • Let’s see if we can sort this out together.

A few simple words of empathy can mean a lot, so practice these words and phrases until they are second nature and see what a difference they can make for your business.

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How to Write About a Problem If You Haven’t Experienced It

A good copywriter can write effective copy for any type of product or service, without ever having needed it for themselves. Even if they haven’t experienced a problem personally, they can study it enough to develop an understanding of it, to show empathy for the situation so that they relate to the copy on the page.

Don’t Try to Reinvent the Wheel

Copywriting has been around for ages. People who have products to sell have long been trying to figure out how to get more people to make the decision to buy their products. The tricks of the trade have never stopped working, whether it is a sales page on the internet or a brochure at your dentist’s office.

Get to Know the Audience

One way to develop empathy for your audience is to get to know who they are. What audience are you trying to sell the product to? Why? What problems does it solve for them? What benefits does it have for them? What keeps them up at night? How much money do they earn and how much of that is extra money? Can your product be afforded via extra money, or is it a needed item that can fit into the household budget? All this information is imperative.

Use Reviews or Interview Users of the Product

One way to help write effective copy is to talk to the people who have found success using the product. Even talking to people who haven’t been happy with the product can help tremendously to ensure that you’re targeting the right audience – plus that information can be used to improve the product as well as the copy.

Stick to a Formula

You may not be aware, but there are various copywriting formulas that you can use to help you work through a proper sales page. You can combine them and use them individually. Buffer has a list of 27 copywriting formulas that you can use to make your sales pages and copy even better, and write about problems you’ve never had.

Link – https://blog.bufferapp.com/copywriting-formulas

Show Empathy

To show empathy, use words that denote empathy. For example, saying, “I understand” is a way to show empathy even if you don’t understand. You can also give examples in your words such as this one: “If I had that problem I would be very worried, but I would look to this amazing product to help me because it solves all these problems.”

Choose the Right Words

When writing a sales page, you want to choose the words that your audience uses. A great way to discover their way of talking is to frequent online groups with that audience in it. Observe their discussions, copy down the questions they ask, and write down the way they use the words. Then try to emulate them in your copy so that they feel understood.

Less Is More

Long-form sales pages are great, but you want to avoid filler words. A good way to get rid of filler words is to write whatever comes to mind, then go back and delete unneeded words that don’t help you get the point across.

Use the Right Tools

There are many tools today that will help you write amazing copy, create fabulous-looking sales pages, and even allow for A/B testing at a touch of a button. Software like Converzly.com, Leadpages.net, and others can help you make amazing sales pages that really speak to your audience and help you write about problems you haven’t had.

Writing effective copy about a problem you’ve never experienced may seem challenging, but it’s not impossible. Copywriters the world over have been doing it for many years – long before the internet was invented. Just get to know the audience along with the problems they experience, then let yourself feel their feelings so that your empathy for them shines through in your copy.

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How to Get Clicks without Using Click-baiting Phrases

You’ve seen click-bait used on many sites including on major news websites. Hyperbolic headlines and titles seem to have become the norm. But, most people express displeasure about it. Due to the high usage of these types of headlines, people are starting to become blind to them. Thankfully, you can get clicks without using click-baiting phrases. In fact, you’ll even build up more of that know, like, trust factor you need.

Tell Them What It’s About – The fact is, your readers want to know what’s inside the article. If you can tell them in the headline, then you’re going to get more reliable clicks than if you use hyperbolic headlines. Think about what you want them to do after they click through. You want them to read the content and answer your call to action. Will they do that if they click through to read and what you said was inside isn’t?

Tell Them At Least One Benefit – Your audience wants to know why they should read the article. Try to tell them why within the headline, so that they know if they click through they’ll learn something. “How to Write Click-bait Free Headlines Every Time” is a headline that gives the benefit of click-bait free headlines in combination of what exactly the article is about.

Test Your Headlines – Most auto-responders allow for testing of different titles, which can help you create better headlines. Split up your list and use one headline for one side of your list, and the other for the other side, but send them out at the same time. Send the most opened headline to those who did not open from either list.

Include Stats in Your Headlines – People love facts and the more facts you can include in a headline, the more likely you are to get clicks. Stats aren’t manipulative either; they’re based on fact and mean something. “29% of Marketers Love This Software” is a great headline if you want marketers to click. They key is to truly give them the rest of the information within the article too.

Optimize for Keywords – Anytime you can use keywords in the first three words of your title, do so. There isn’t anything manipulative about that because you have to have a way for your audience to find your content so that you can help them.

Don’t Leave Out the Dek – This is the area below the title that shows up often in search engines and on social shares. Make sure this part of your share is showing up and further explaining what the article is going to be about. It can explain the title further for the reader.

Avoid Tricks and Manipulation – It’s been said elsewhere in this article but it can’t be repeated enough. Tricks and manipulation might get clicks, but they won’t get results. If you’re after results, buys, conversions and sales, don’t trick your audience. Respect them enough to be honest.

Take a Stand – Even though this might seem like clickbait, if you really do take a stand as the headline states, it’s not. For example, you can write a title such as “End Clickbait Forever” and mean it. Sure, forever is a long time, but you’re taking a stand and you’ll explain in the article.

Speak Directly to the Reader – When you write a headline or any content for your audience, try to write to an audience of one. Use personal pronouns like “you” in your titles and in your content, and you’ll connect better with them without even trying.

Avoid Superlatives – This is when you add words like “ever”, “best”, “perfect”, “smartest”, etc.… as an explanation to your title. Adding in too many extraneous words clutters up the title and takes away from the meaning. It also does little to let the customer know what’s inside.

Headlines are central to getting more eyes on your content, but you don’t want to be manipulative to the point that you’re misleading them. Just think of how you feel when it happens to you, and think about how your audience will feel if you do it to them.

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How Becoming an Author Can Increase Your Expert Status

A great way to become an expert in your niche is to become an author. Writing a book requires that you know something about your topic, and are able to communicate it in a cohesive way that makes sense to your audience. It’s one of the most tried and true ways of building up expertise status. It was an effective way to do it even before the internet, and the ease of publishing eBooks on Kindle and your website.

You Can Prove What You Know

Writing a book is a great little selling tool that consist of an easy to give away (or sell) package of information that you know. It’s just all there; you put your knowledge in the book, and then you can prove that you have that knowledge because you were able to put that together for your audience.

You Have Something to Show for Your Efforts

Nothing is more satisfying than having that book with the cover showing your name bold on the front. It’s one reason people who are involved a great deal in education are encouraged and in some cases required to become published to prove what they know. Nothing works better than the process of writing a book to clarify what you know and believe.

Builds Your Credibility

You can shout from the rooftops that you’re an expert, and you may very well be. But, the book is proof that you have that knowledge. People respect it, and when they see that you’re published they will believe that you have credibility, even if you self-publish. This is because you are willing to put that book out there, and take the criticism that goes with putting your ideas out into the public for comment.

You Can’t Hide behind a Curtain as an Author

So many people want to hide behind their computers when working online or owning a digital business. But, as an author you need to come out of the closet and show who you really are. That’s the real key to becoming an expert: being who you are, owning what you know, and showing the world.

A Book Will Increase Your Value

If you provide services, want to speak in public, or have great products, a book will increase your value exponentially. When people see you as an expert – and a book will help you accomplish that – they are willing to pay more money for your products, services and information. As your value increases you’ll work less, and have more time to study more, write more and boost your expertise even more.

You’ll Learn More Than You Know Now

As you write a book, you will collect a lot of information from other experts and from your own studies, and that will help you learn even more. You might even change your mind about something as you write your book. That’s okay because that’s what experts do. As they learn more, you know more, and you increase your expertise even more.

A Book Teaches You Communication

When you write a book, you have to put your audience first in your mind as you disseminate the information to them. This will give you a lot of practice thinking in terms of how your audience perceives what you write. You always have to write with your audience in mind so that they get what you’re saying. It’s always about them and how they communicate best.

A Book Gives You a Platform for All Your Other Offers

If you want a great platform in which to offer your services, expertise and ideas to others, then a book is the best way to do it. The book gives you an actual thing – whether it’s digital or physical – to point your audience to when questions arise that are answered in the book.

Writing a book takes a lot of thought and planning. And if you put your best foot forward with writing it, direct it to your audience, and write what they need to know, you will advance yourself to expert status with every word.

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Editing Is Much More Than Spelling and Grammar

Editing is an important part of the writing process. Often, we think of editing as dealing with punctuation, grammar, and spelling issues. And certainly, you can hire editors that only deal with those things. However, when it comes to editing your writing editing is much more than spelling and grammar.

The things you may want to look for when you are editing your work are:

Confirm Your Copy Makes Sense – Read it out loud. Can you understand it and follow it? Does it make sense? If you’re not sure, ask someone who knows nothing about the topic to read it to find out if they understand it and that it makes sense.

Ensure the Syntax is Understandable – The order of words that you use to explain a concept or move through the scene is very important. If they don’t make sense to the reader, it will not help them. Whether you want to say “Merrily, he ran through the field of flowers.” Or is it “He ran through the field of flowers merrily.” Or perhaps “He merrily ran through the field of flowers.” All of them say the same thing, but which one really represents the right meaning to most people without confusion?

Eliminate Unneeded Words – As you write, you don’t want to worry about unneeded words. Just write. When you are editing, it’s time to remove the words that are not needed to explain the concept. For example, “Eliminate unneeded words in order to expand understanding.” You can eliminate the words “in order” and it will make sense and be easier to read. “Eliminate unneeded words to expand understanding.”

Does the Copy Keep the Audience’s Attention? – If you write something wordy or long-winded is it really needed? Will your audience pay attention at all? Does it flow well enough to keep their attention while also enhancing understanding?

Get Rid of Confusing Phrases and Clichés – This tip really depends on the type of writing you’re doing but for the most part, using clichés will not advance your meaning at all. Also, avoid phrases that cause someone to think of another meaning of the word that is not in line with your meaning.

Improve Your Language – Check your word usage. If you are using a certain word often maybe you need to learn new words that describe the same idea. You can use a thesaurus to help. A word of caution with the thesaurus is ensuring that you really understand what a word means before using it.

Ensure the Voice is Consistent – One way to ensure that you choose the right voice is to ask the client and then just make sure you keep it consistent. Also, you can add some personality to the content at this point.

Check the Facts – If you have mentioned any facts in the piece always check them. You want to be able to prove the facts with sources. This is going to help you ensure that your writing is accurate.

Grammar & Spelling – Of course, you will also want to check your grammar and spelling. Keep in mind that whether grammar should be totally “correct” or not depends on your client and the audience. For some people, reading writing with perfect grammar is boring. This is especially true if you are writing persuasively.

Editing is much more important than spelling and grammar. It’s all about ensuring that the entire piece accomplishes what you want it to accomplish and can be read and understood by the target audience. When you follow the writing process each time, you write you won’t be sorry. Your writing will look great and accomplish its task easier when you know what to do when editing.

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Growth Potential for Authors and Freelance Writers

Despite the concern that artificial intelligence will take over writing for writers, according to The Bureau of Labor Statistics of the United States of America Writers are expected to experience growth about as fast as other careers. Plus, the median pay is about 30 bucks an hour with most writers who commit to the career experiencing solid job security.

Also, most writers are freelancers today which makes it a great way to start in a freelancing business since you won’t have to convince anyone that it can be done from a distance. But what does that mean to you? Is there any chance you can grow as an author and freelance writer and create a lucrative career doing it? The short answer is yes, you can create a thriving career today as a freelance writer and author. The long answer includes all the caveats below.

Commit to Your Craft

This is probably one of the most important aspects of becoming a writer and author. The most important job you have is learning your craft. The more you seek to improve your writing and the services you provide the more business you will have.

Read about writing, listen to podcasts about writing, join writing groups and workshops so that you can improve your writing even as you earn a full-time living doing it. That’s one thing so great about writing for a living. There is room for all levels of writers because there are all types of clients in all types of niches.

Learn the Business Side of Things

While your most important job is to write, and chances are you may be the only one who can do the writing, there is another side to this career choice, and that’s the business side of things. You may need to serve as the chief operations officer of your business, or you may have to do everything. Regardless, you must learn about organizing, planning, marketing, finance and more.

As the CEO of your small business, you’ll need to create and implement growth strategies, clarify your branding, develop systems, and possibly eventually build a small team of either employees or contractors to assist you in your business.

Get Help

The next thing you need to do as mentioned above is to get help. You may start with help that isn’t really business related if you want to. For example, outsource your housework, laundry, cooking, childcare and anything else you can to give you more time to work your business.

When you have built your business enough, start outsourcing things like bookkeeping, customer service, social media marketing, and you can even bring on another writer if needed to help you with customer work. How large you can grow, how much money you can earn, is really all up to you and what kind of business you want to build as a writer and an author.

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Self-Publishing Resources for Writers

If you’re interested in self-publishing your work these resources will help you get it done. Today there are a variety of resources that can help you realize your self-publishing goals so it’s a good idea to check out what is offered before choosing. Try writing down what you think you need to help you and then looking for something within your budget that does the job.

Community

Finding a community of writers that have been there is a great resource for any writer. There are both free and paid communities. One that is highly recommended is Writer Help Wanted. This membership option has courses, resources, and a Facebook Group and other resources to help any type of writer succeed.

Researching

One of the best ways to research anything is to “Google it” but you do need to understand what constitutes a good source versus a bad source. Another good choice is to pay for scholarly data bases. Sometimes you can get access for a fee via your local community college. The public library may offer free access too.

Writing

Using software like MS Word, (or free alternatives) is usually the easiest and best option. However, there are specific writing software programs that you can use too like Scrivener, Final Draft, and others. Finding the right software that will help you get your words down is important. What works for one person might not work for someone else but giving different software a try is a good idea.

Editing & Proofreading

When it comes to editing and proof reading there is also software that can help. However, the main thing that helps is reading what you wrote out loud, finding someone else to read it, and using systems and software to make it work. A great plugin to get for MS Word is the Grammarly.com plugin. You can upgrade to get more features. Alternatively, you can hire a service like Scribendi.com or Landmarkeditorial.com to edit for you.

Publishing

If you want to self-publish a book Lulu.com is a great resource to help you through the entire process. You can come out with a print book as well as digital books on all the popular platforms. Another option that many writers love is Bookbaby.com as it’s considered to be an affordable option that helps with publishing and promotion.

Marketing

With marketing, you will need to market on all online platforms, social media, your website, and more. Working with a company like BookBub.com can make it a lot simpler for you to outsource. If you want to publish only Kindle books another option is KDROI.  As a writer you should be focused more on writing than anything else so using tools to help is going to help you make more sales.

Keep in mind that while all these resources are awesome, you don’t really need much to get started. The main thing is that you should find a way to focus mostly on writing and finishing your manuscripts using whatever tools and resources you believe that you need.

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Expand Your Audience with Joint Ventures and Partnerships

Content marketing takes on so many different forms. You may not have previously considered joint ventures and partnerships as a way to increase the amount and type of content that you produce, but they can be very effective.

Joint ventures are short partnerships to work on a small project together such as co-writing a book, or hosting a podcast together. Even joining together to blog about topics together can be a type of joint venture if you both agree to promote each other.

Joint ventures and partnerships are also a great way to build trust with your audience as well as expand your audience. By joining with someone else who is well-known, you will automatically be seen as more well-known and trusted than you actually are. Even if you are both equally known and trusted, you automatically double the awareness of your business. Double the awareness can equal double the trust. The combined years of experience will add up to more trust from your audience and a bigger audience, since you get access to your partner’s audience.

Start Small to Test the Waters

Start small with a short-term joint venture to get your feet wet. Try co-writing a short eBook to publish on Kindle, or create a free PDF report to give away to people who sign up for your newsletter. Then move toward working on a longer term project together after you know that you work well together. A joint venture or partnership can be between two or more people. You can meet people to JV with by joining mastermind groups online and at in-person events.

Guest Blog and Cross Blog

When you joint venture with someone you can combine forces to create even more interesting content to market your business. For example, people who joint ventures together can agree to post guest blog posts on each other’s blogs, and to send out information about each other’s products and services in their various newsletters. This will help you (and them) get known by a new audience.

Create More Content

Interview each other in writing, video, and audio. Use the content to promote your business and your partner’s business. By working with other people it’s almost like duplicating yourself. The efforts you make together will pay off for a long time to come.

You’ll expand your audience, boost your expert status, and as you do that the trust your audience feels for you will grow. As your audience trusts you more, they’ll be more likely to spend money with you, as well as take your advice on products and services they should use.

Don’t feel like you have to stick to just one JV partnership, but don’t put too much on your plate at a time. Make each JV limited in time and scope so that you can move on to other joint ventures. The more partnerships that you participate in, the larger your audience will grow. The best people to JV with are those who market to your target audience but who aren’t really direct competition.

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Which Content Types Pay Best?

To get paid well as freelance writer, you want to work with clients who have a budget to pay well. But even with that, business owners needing certain types of content tend to pay more than for other content.  Knowing which types of content pay the best is your first step to reaching your income goals.

Long Form Blog Posts

The pros of this type of content are that blog posts that are in-depth and cover a lot of information tend to pay more. The reason is that a post that goes very deep into the topic requires a lot more expertise to accomplish. But the con is that it will take you a lot more work than a more general post.

You may need to interview subject matter experts or read other published works from your client, and do a lot of time-consuming research to get a long-form post of 2000 words or more to be informative, engaging and actionable enough that people will want to read it and act on the calls to action.

Email Sequences

If you understand how funnels work and are good at writing persuasive copy you may be good at creating email sequences that market a particular product of your clients to their audience who is signed up for their email list.

The best part of this type of content is that usually, emails are not long. However, this particular type of email can earn your clients a lot of money. Therefore, the pay is higher since it includes conversational writing, product knowledge, audience knowledge, and copywriting skills. However, they may take more background work that you’ll have to rely on your client being able to give you.

Specialized Content

Any type of content that requires expert knowledge is going to pay more. For example, if you’re a nurse who wants to write about topics relating to your nursing expertise you can charge a lot more for that than if you were writing about organizing your home using items from Ikea which you can learn from a magazine and no education.

The positives of this, of course, are that if you can take education, you already have and apply it to your new writing career that is going to give you a profitable niche to work in automatically. The downside is you may want to leave that profession even if it’s your expertise. You may not like it anyway.

Case Studies

You may notice a theme. Longer, more specific content pays more. A case study usually includes discussion of a problem, with mention of one or more solutions along with the proven results and the conclusion you want the audience to come through when they read the case study.

The cons of doing case studies are that you must collect the information from the client to produce the case study. Give yourself enough time to ensure your client gets the information to you promptly. The plus though is that you can charge a premium for this type of work since case studies are longer and take more time and a more professional type of writing.

Sales Page Copywriting Plus Audio & Video Scripts

With all the YouTube videos, webinars, and podcasts that abound today, it’s no wonder that you can charge a premium for scripts. Usually, these are focused on specific sales related scripts. For example, a video that goes on the sales page. These videos can also be put on YouTube but think of it as a sales page video.

You need a lot of knowledge about copywriting to create scripts for video sales pages and marketing videos. That’s the downside. However, if you have a skill for writing in a persuasive way you can get it done. If you can write a sales page that gets results, you can do this.

Whitepapers

A white paper usually includes a client interview or subject matter expert interview, plus collecting lots of proof, research, and information that goes into the whitepaper. For this reason, it takes more time, and it is long so that will garner a larger fee.

The con of this is that white papers are long. It can take months to create one due to the back and forth necessary. They always include a table of contents, images, examples, and so much more. It’s a lot of work. However, it’s satisfying work because when you’re done with it, it’s a great sales tool for your client.

As a business owner, it’s imperative to remember that you are the one who sets your fees. Not the client. The client establishes a budget, and they choose who to hire based on a combination of budget and other factors. But you don’t have to take work if it doesn’t pay what you want to be paid. In fact, you should not take jobs that pay less than what you feel that you’re worth. If you are having issues getting the pay you want, you may want to try a different audience.

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Writer Life: Committing yourself to the profession

Once you make a choice to become something professionally it’s imperative that you know what it takes to accomplish it, are dedicated to it, and understand that you must live the life if you want to be whatever it is. That is very true with any profession not just writing. If you want to be a good writer who earns the living they need and want and to enjoy your life, you’ll need to understand that you need to work on committing yourself to the profession.

Be Dedicated

The very first thing you need to do is know what kind of dedication is needed to become a sought-after writer. If you’re going to be a writer, it takes more than just understanding the language you’re using. It also requires that you keep at it during the difficult times. As a writer, you must not accept things like “writer’s block” or anything that gets in the way of you doing your job. Imagine if a doctor had “doctor’s block” how would that work?

Improve Your Skills

Work on improving your skills. As a writer, it’s important for you to learn about all types of writing, to improve your vocabulary, and to read about the types of things you write about. Doing this is going to help you enjoy writing more because you’ll have more to pull from when you sit down to write if you keep working on improving your writing skills.

Invest in Professional Development

There are many types of professional development that you can attend from writer workshops to online marketing workshops. Whatever it is that you want to learn that is even slightly related to what you do can help you improve your work.

Learn About Your Audience

It depends on the type of writing that you do, but you must know who your audience is and what makes them tick to be able to write for them. If you’re a ghostwriter, you’ll need to know all about the person you write for, but also about the people who will read the work to ensure you get it right.

Build Your Portfolio

Even if you don’t have a client to write for right now, it’s important to build your portfolio. This can happen simply by writing about the types of topics you want to write about. That way you have something to show potential clients.

Market Always

If you want clients, it is important always to keep marketing. You can market via your website, social media, snail mail, email, and in person. You should do all of the above marketing to get the word out about your services.

Write Daily

This is probably the most important advice for anyone who wants to be a writer. Do it. Write. Write every day. Write all the time. Write about everything. Write about anything. Practice writing and getting words out every single day.

The fact is, if you’re not committed, you’re doomed to fail. Think about what it takes to become a doctor? Is becoming a writer really any different? Other than societal perception writing is a very important career choice that can make a big difference. Writing is used in all aspects of life. Devoting to learning the profession in the same way a doctor learns to be a doctor through education, doing it daily, and marketing can make a huge difference in your ability to achieve success as a writer.

Get More Content Like This:

If you found this advice helpful, you’ll find more of it in our Elite Writer’s Lab, and the good news is, you can join and get instant access to a huge library of content, just for writers, by clicking here. And you can get in for just $1.

Quick Start Success Kit
Our Exclusive Quick Start Success Kit

 

You’ll also have access to a huge library of other expert interviews, courses and resources for turning your writing skills into a living.  You’ll love our Quick Start Success Kit that will you publish and market your first book or information product quickly!